Privacy Policy

Effective Date: 29 July 2026

Kembara Fitrah Travel & Tours Sdn. Bhd. (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy and safeguarding your personal information in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

1. Information We Collect

We may collect the following information:

Full Name
Identification Number (where applicable)
Contact Number
Email Address
Billing and Payment Information
Travel Information (passport details, flight bookings, hotel reservations, visa information)
Any other information voluntarily provided by you.

2. Purpose of Collection

Your personal information is collected for the following purposes:

Processing travel bookings and reservations.
Processing payments and refunds.
Providing customer support.
Complying with legal and regulatory requirements.
Improving our services and customer experience.

3. Disclosure of Information

We may share your information with:

Airlines
Hotels
Insurance providers
Visa processing agencies
Government authorities where required by law
Payment service providers
Other travel-related suppliers necessary to complete your booking.

4. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.